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Privacy Policy

Effective date: January 15, 2025

Introduction

ALLIANCE BROADBAND SERVICES PRIVATE LIMITED ("ABSPL", "we", "our", "us") is committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws in India, and we are equally committed in ensuring that all our employees and agents uphold these obligations.

This Privacy Policy ensures your personal information is protected at all material times to the best of our ability. It also applies to any personal information we collect from the operation and use of Products and Services connected to our Alliance CLOUD PC Services.

Our Services shall be maintained by third parties that are not under our direct control or maintained by us. This Privacy Policy does not apply to how third parties may collect, use, disclose or retain information. However, in the event of any data theft or misconduct on the part of such Third Party, ABSPL shall at no material time be held responsible by any user or any other person claiming through or under such user at any point of time.

In order to comply with the applicable laws, including local data protection law as may be amended from time to time, we may specifically seek prior express consent to the particular processing of personal information.

Privacy and Data Security

Users' privacy is of utmost importance to us and we shall make all arrangement to protect and preserve your data through our third party service provider's at all material time for the benefit of you.

The data stored in the cloud storage of our third party vendors shall be end to end encrypted and in the event of loss of such data users cannot hold us liable. Further however, users may hold third party liable in terms of their Privacy Policy as the Third Party shall be guided by their own policy.

ABSPL and/or its third party Service Provider shall make all endeavours to protect and preserve highest level of security to safeguard users from any form of cybersecurity threats including but not limited to unauthorised access and/or any form of cyberattack.

ABSPL further ensures to protect and preserve data including search data of all authorised users.

ABSPL recommends all its users to regularly backup their data in any other form and/or device to prevent potential loss of such data.

Data Ownership

Users shall at all material times have ownership over the data generated in their Cloud PC service till subsistence of such service. ABSPL and its third-party service provider are granted limited access to the data strictly for enhancement of services to be provided to the users from time to time. The data shall be encrypted.

How We Use Your Information

We use your personal information to operate, provide, develop, and improve the products and services that we offer. These purposes include:

  • Provide, troubleshoot, and improve our Products and Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of our Products and Services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with the applicable laws prevailing in the Union of India. For instance, we collect from Partner Program users' information regarding taxpayer identification number and bank account information for tax purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to our Products and Services via different channels.
  • Marketing. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, ABSPL, and others.

We will only process your personal data for the purposes of providing Products and Services in compliance with applicable laws, as may be amended from time to time.

We will not use your information for automated decision-making.

How We Share Your Information

We may share your personal information internally and externally with suppliers, advisors, or Partners for our legitimate business purposes, and only on a need-to-know basis. When sharing personal information, we implement appropriate checks and controls to confirm that the information can be shared in accordance with applicable laws.

  1. With Our Authorized Partners: We may share your information with our authorized partners to promote safety, security, and integrity and comply with applicable laws; personalize offers, ads, and other sponsored or commercial content; develop and provide features and integrations; understand how customers use and interact with our Products and Services.

  2. Service Providers: To assist in our business operations and provide better Products and Services (e.g., for software maintenance services, advertising serving technologies, e-mail services, delivery services, database management services, web analytics, and other services), we may share your information with such service providers.

  3. Other Entities With Your Consent: You may choose to integrate certain third-party services with our Services. By doing so, you authorize us to transmit your personal information to third parties when you choose to integrate their services with our Services. Information collected by such third-party services is subject to their own terms and policies. ABSPL shall not be responsible with regard to use of your data by such third parties.

  4. Marketing: We may aggregate anonymized user information and provide it to our third-party marketing service providers only for our promotional and/or marketing practices.

  5. Change of Control: We may be required to share your information as part of a merger, acquisition, asset sale, asset purchase, financing, bankruptcy, or other change of control as the case may be without any intimation.

  6. Responding to Legal Requests: We may share information where we have a good faith belief that such disclosure is necessary to (a) comply with an applicable law or legal process or (b) respond to actual or potential complaints or legal claims, like search warrants, court orders, production orders, or subpoenas. Or (c) where otherwise necessary to protect our rights, interests, and/or property.

Children's Privacy

We do not intend that any portion of our Services will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction and such use is prohibited. Our Services are designed and intended for adult's supervision. By using our Services, you represent that you are at least 18 years old. If you are a parent or guardian of a child under the age of 18 and believe he or she has disclosed personal information to us, please contact us by email at abspl@alliancebroadband.co.in. A parent or guardian may review and request deletion of such child's personal information as well as prohibit the use thereof.

Your Rights

To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please send us an email at abspl@alliancebroadband.co.in. Your written request may be required for security. We will verify your personal identity as required by local laws.

If allowed by applicable laws, you have the right to withdraw your consent at any time when we process your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

Changes to This Policy

The terms and policies may be modified from time to time to protect and preserve the interest of the users. All such updates shall be made available on public domain for the user information at the earliest.

Contact

For any questions regarding this Privacy Policy, please contact us at abspl@alliancebroadband.co.in.

Address: 53A, Dr. Lalmohan Bhattacharya Road, 2nd Floor, Kolkata- 700014, West Bengal, India.